Another service in our portfolio is the mediation of in-warranty repairs to our authorized Apple, Huawei, Samsung, LG and Xiaomi partners. Since we work with numerous partners in the authorized repair area, we can process above-average volumes.

We carry out out-of-warranty repairs in-house, taking into account our exclusive quality standards.

Our add-on service: EXCHANGE

In addition to our repair services, we offer a direct exchange for one or more smartphones. A defective device is exchanged for an intact device.

DIS-CONNECT connects market participants and trades numerous product groups on the smartphone and electronics market. Due to the large network, we support our partners in complex sales projects and open up new sales channels for them. Product portfolios consisting of broken and second life devices as well as screens and other spare parts are traded through our channels.

If you would like to be included as a potential customer in our customer pool of regular offers and tenders, please contact us.

DIS-CONNECT creates an ecosystem for complex challenges in the smartphone industry. Due to the resulting range of expertise, we are engaged in advisory for insurances, carriers, repair centers, resellers and enterprise customers.

We support our clients in digital transformation issues. More detailed, we determine the optimal strategy, as well as action plan and develop tailor-made business cases according to our clients’ needs.
Using our network and collaborative expertise we design the ideal solution concept for new business cases.
From the first step in project planning to implementation we are working side-to-side with our client. DIS-CONNECT combines ALL success-necessary disciplines and elements in ONE partner.

For example, are you interested in returning used devices to the market and do not know where and how to start? Then DIS-CONNECT is exactly the right partner for you. Together we take over the planning and implementation of your second life circle.

The purchase of one or more smartphones for operational use requires high initial costs. At the same time, the technical standard is developing so rapidly that the latest smartphone models often will no longer be able to meet these standards again tomorrow.

Considering the resulting capital lockup, such purchases seem increasingly uneconomical. DIS-CONNECT offers the option of device leasing at attractive conditions. We put together a comfortable package for each individual requirement regarding:

• Smartphone model and quality
• Device accessories and applications – Mobile device management – Device repair or replacement in the event of an accident
• Other after sales services

We ensure that each of these elements effectively supports our clients’ business case.